The unprecedented increased demand for basic social services in the City of Manila is brought about merely by external factors exerting tremendous pressure on the overburdened city bureaucracy. It is a given fact that almost all urban areas experience identical social problems such as: where to house and provide for the basic needs of street children, the elderly, the disabled and other special groups that need special assistance; how to better equip school children through the provision of an efficiently managed and thorough implementation of educational services; how to improve the delivery of health services to benefit the majority of the populace needing special health care; and how to provide adequate security for the people.

It has been observed that these various social problems, while to be treated separately, are closely inter-related. For example, health problems intersect with die problems of ageing, the environment, poverty, drugs and alcohol. Poverty intersects with the problems of crime, population, and health. As we articulate these various social problems that have affected the quality of our lives, we must keep in mind that some people are particularly burdened with several social problems simultaneously. Therefore we must not lose sight of these individuals whose quality and standard of life is heavily reduced and affected by multiple social problems. They need more than understanding, they need help. In dealing with each particular problem, we must focus on ways of resolving it. It is of paramount importance to know not only what causes social problems but how to deal with them.

It is in this context that social development must work on. The upliftment of the disadvantaged sector of our society must be its primordial concern and to work for the alleviation of their condition. It shall be the policy of the local government to assist all sectors of society to the best of its ability and as far as resources are available. It shall pursue all available avenues to attain the objectives set People empowerment shall be pursued seriously in order to achieve an ideal society.

The Manila Department of Social Welfare as a creation of RA 4050 is the lead agency that takes care of the social welfare services of the City of Manila and is mandated to serve the economically disadvantaged or those who are unable’ to meet their basic necessities ‘of food, clothing and shelter and the socially disadvantaged or those whose life situation renders them unable to function normally as a member of his/her family and community due to incapacity to work by reason of disability and emotional and/or behavioral problems.

Manila has a vision to build a community free of social problems and ensure the availability of basic social welfare services particularly community-based programs to more qualified clients. The family is the focal point and partner in development such that every effort must be geared towards the upliftment of the status of this smallest unit of our society.

Objectives for Social Welfare:

1. Provision of basic social welfare services to all those who are in need.

2. Development of self-reliant and participating individuals, families and communities for them to harness their potentials and resources in solving their own problems.

3. To vigorously pursue the passage of laws that will benefit the disadvantaged sector of our society.

4. Strengthen networking with other government and non-government agencies.

5. Provision of housing facilities.

Strategies for Social Welfare:

1. People empowerment through appropriate trainings, workshops and other related undertakings aimed at upgrading their knowledge and skills to enable them to critically and objectively assess their individual and collective needs and to enable them to mobilize their resources and capabilities towards the resolution of their problems.

2. Establishment of continuing linkages and assistance for the strengthening and upgrading of capabilities of organized individuals or Non-government Organizations NGOs that would direct their personal and professional growth and development as well as offer guidance on the appropriate allocation of their resources vis-a-vis the needs of the underprivileged members of our society.

3. Organization, mobilization, and motivation of community volunteers who will primarily assist organized groups to take affirmative action to resolving the problems of the target clientele.

4. Introduction of basic approaches geared towards developing awareness on the importance and relevance of the family as a basic unit of society.

5. Promotion of home and community-based and managed programs and projects the focus of which is on wholesome child care, development to include psychosocial and mental stimulation practices

6. External financial support to meet the demands for services.

7. Research, evaluation and program development.

8. Convergence of services through inter-agency committees and core group undertakings.

The development of productive, self-reliant and a law abiding citizenry imbued with solid moral and spiritual values and committed to the ideals of democracy defines the goal of the Division of City Schools of Manila. The DCS is tasked with developing the full potential of the youth through quality pre-school, elementary and secondary education. It has for its mission the provision of quality and relevant education to attain improved quality of life for. a progressive city.

Objectives for Education:

1. Improve access to educational opportunities especially to low income groups, the disadvantaged and those with special needs.

2. Improve the quality and relevance of education both in academic and vocational training to meet the needs of the city.

3. Improve manpower development planning, implementation, monitoring and assessment to strengthen the system of educational management

4. Strengthen the moral fiber and deepen the spiritual values of school children to achieve a desirable social order.

5. Raise the quality of early childhood education and expand its implementation in the elementary school.

6. Enrich curriculum and other educational materials to include the latest concepts in environment, health and nutrition, population education, science and technology and mathematics.

7. Enhance capability in non-formal education delivery to increase literacy.

8. Strengthen linkages with allied services and agencies for a more efficient and effective delivery of services.

Strategies for Education:

1. Commitment and involvement to academic excellence in all levels, forms and types of public education.

2. Integration of demographic concerns population size, composition and distribution) in population-education programs to help in moderating population growth and in the rational distribution of the population.

3. Provision by the formal education institutions of learning opportunities which will complement and supplement in-service training efforts of private and public firms and ensure the productivity, adaptability and trainability of the workforce.

4. Coordination with the City Engineer’s Office and the Western Police District for the clearing of streets, repairs and renovations of school buildings and for the security and/or enforcement of city ordinances for the safety of the members of the academic community.

5. Conduct training programs geared towards the upgrading and enhancement of the teaching skills and competencies of teachers and school personnel in order to effectively respond to the learning needs of the students.

The Manila environment includes a wide range of condition and processes affecting the lives and development of the city dwellers. Hence, one of the evolving priorities for the city development plan is the improvement of the city’s health services.

Health problems affecting the city dwellers, particularly the poor, can be grouped into three categories related to their origin, (1) ECONOMIC, brought about by low income, low education, insufficient diet, over-crowding, unsanitary condition, etc., (2) MAN-MADE URBAN ENVIRONMENT brought about by pollution, traffic stress, alienation, etc., and (3) SOCIAL INSTABIUTY AND SECURITY, caused by alcohol and drug dependence, neglected streetchildren, etc. Unles5 preventive actions are implemented in parallel with increasing urbanization, the toll in terms of people suffering health problems will be enormous. Thus the Manila Health Department, the core health provided of the city and the lead agency that takes care of the health needs of our people aims to maximize all available resources in the delivery of health care in the city.

Objectives for Health:

1. Reduce crude birth rate per 1,000 population by 1%per year.

2. Reduce infant mortality rate per 1,000 live births by 1% per year.

3. Reduce maternal mortality rate per 1,000 live births by 1%per year.

4. Reduce crude death rate per 1,000 population by 10/a per year.

5. Increase the average life expectancy from 65 to 70 years

6. Decrease the proportion of malnourished children 7-10 years old who are moderately and severely underweight by 1%per year.

7. Increase the proportion of household with an adequate energy intake by 1.50/o per year.

8. Improve and maintain an effective environmental sanitation program.

Strategies for Health:

1. Develop and maintain social safety nets by implementing income-security and medicare protective measures.

2. Direct public resources and efforts to basic health services, disadvantaged sectors and specific groups of our society.

3. Encourage the use of traditional medicine and other indigenous resources and technology.

4. Promote balance between population, public resources and the environment to ensure sustainable development.

5. Provide the necessary infrastructure facilities to facilitate and improve the delivery of basic health services.

6. Strict implementation of the Generic Act of 1988.

7. Direct purchase of drugs, medicines and other medical supplies from manufacturers.\

A fast growing population with limited resources hamper the capability of the local government in acquiring the necessary facilities and equipment and personnel to confront a new breed of criminals and public offenders who had been emboldened over the years. While improved facilities contribute to effective police operations, the existence of a lasting peace and order is a shared responsibility of both the police personnel and the community.

A responsive police service requires continued sensitivity to changing community perception regarding law enforcement and constant adjustment in which services are performed and how they should be performed. This can be best achieved when police personnel are privy with residents’ attitudes and can respond on a neighborhood level simply because they live there.

The Western Police District has jurisdictional control over the maintenance of peace and order in the City of Manila. Although the city Chief Executive has administrative control over it, it is nonetheless directly under the Philippine National Police.

Objectives for Police Protection:

1. To ensure the security of all anytime of the day.

2. To respond to all eme~ency calls with dispatch.

3. To be the protector of all peace-loving citizens.

Strategies for Police Protection:

1. Encourage public participation in the drive against criminality

2. Acquisition of the latest technology used for crime prevention.

3. Re-orientation of the police force to keep them attuned with the public sentiments in regard to their performance.

4. Re-training of the police personnel.

The NCR Fire District or the Manila Fire District was formerly one of the Integral components of the Metropolitan Police Force. However, Congress enacted a law creating the Department of the Interior and Local Government (DILG) which puts the National Fire Service in one separate bureau effective January 1, 1991, presently referred to as the Bureau of Fire Protection.

Objectives for Fire Protection:

1. To ensure the effectiveness of all fire-fighting units.

2. To respond to all emergency calls with dispatch.

3. To enhance the fire-fighting capabilities of all personnel.

Strategies for Police Protection:

1. Acquisition of the latest fire fighting equipment.

2. Re-training of fire fighters to familiarize themselves with the latest fire fighting equipment.

The phenomenon of emerging cities in the developing countries like the Philippines has shown significant attention m addressing the demands of the accelerating economic activity in the region. In NCR alone, many municipalities had been transformed into cities and such “cityhood” status is considerably a base material in propelling economic development programs. However, such developments have been affecting Manila’s robust economic structure and influence. For more than 20 years, Manila has been suffering from massive exodus of headquarters, manufacturing giants, amusement and commercial centers. The massive exodus had brought concern over its negative impact on the local job opportunities and the city coffers.

On the other hand, the advantages of Manila over the other cities and municipalities cannot be denied Manila’s role as the gateway to domestic trading have been already enhanced by the existence and the future development of the South and North Harbors. The seat of the national government is also located here in Manila. History and architectural landmarks inherited by the city has remained to be a vital factor for tourism and cultural activities. Furthermore, Manila is still the frontrunner in the development of the informal sector. Economists believe that through proper planning and motivation, the city government would be able to generate more income from this sector and at the same time reduce unemployment.

The central point of the economic development goal is to maximize the city’s inherited and built-in potentials alongside with its economic-related opportunities in both the formal and informal sectors, create a friendly business and investment environment and encourage private sector’s active participation in the governments development programs to ensure the city’s continuous economic growth.


Manila’s labor and employment scenario indicates a service oriented labor force. Service sector industry superbly dominates labor and employment , almost 8O~/o employed persons belong to this industry. Employed persons by Industry sector would be given much attention and support through local government policies to enhance and accelerate employability , and ensure its labor productivity and stability ,which in a way create a friendly, vibrant and productive industrial business atmosphere.

Objectives for Labor and Employment:

1. Provide greater employment opportunities for Manilans

2. Create a highly and ,globally competitive labor force.

3. Promote self-employed productivity development

Strategies for Labor and Employment:

1. Intensify convergence approach with the private sector and the different national government agencies to determine the demand for labor in the various industries operating in the city and to be able to come up with relevant labor and employment policies and support systems.

2. Encourage labor-intensive, non-hazardous industries by offering investment incentives and holidays.

3. Encourage the business sector to give priority to skilled workers from Manila. 4. Develop skills and employment development framework to facilitate the creation and implementation of industry-business-schools adoption program to ensure the employability of Manila residents and graduates.

5. Intensify inter-zonal skills training and development to promote sustainable economies of agglomeration.

6. Regulate and develop the service sector in the informal economy to maximize its labor and employment productivity for inclusion in the economic mainstream.

7. Enhance the proliferation of economies of agglomeration, especially the labor-intensive industry.

8. Intensify relevant entrepreneurship skills development program, including its support facilities.

9. Establish labor and employment monitoring and pooling system to achieve the sectoral objectives.

Manila as one of the ancient city in Asia has a built-in socio -econoimc potentials, its rich history, enticing educational facilities, active informal sector and front line harbors are tributaries to this stature as the center of trade and commerce. Trading as an economic mechanism is the dominant and central economic activity in the city and the country as whole. ~owever, in terms of financial sector, the city is suffering from massive exodus of banking headquarters for the last twenty years, which alarmed the ‘city officials to take a bold step to prevent and bring back these banking giants , this is inspite of the increasing number of banking operations in the City. Moreover, Industrial sector is given a ~cspecial treatment” in this document to complement with the city’s urban renewal program, along with the informal sector.

Objectives for Trade and Commerce:

1. Fully utilize the city’s built-in economic potentials to revitalize the existing business and commercial activities and come up with the best investment alternative programs for the sector.

2. Promote and encourage private sector’s participation as the city’s partner in its economic development program.

3. Maximize the informal sector’s contribution to the economy and facilitate its inclusion to the economic mainstream.

Strategies for Trade and Commerce:

1. Institutionalize the Manila Investment Board (MIB), coordinate efforts to promote trade and commerce and provide business opportunities profile/directory for investors.

2. Develop and maintain an efficient and quality public infrastructure, utilities and services to complement business activities and cater for their future expansion.

3. Prepare a Comprehensive, faster Development Plan for the urban renewal of the Central Business Districts of Malate, Ermita, Binondo and Escolta.

4. Develop and promote a diversified livelihood program suited for the city’s business climate.

5. Develop and promote the Special Economies of Agglomeration Zones (SUAZ) program.

6. Promote integrated convergence approach to develop, establish, maintain and operate selected local government owned facilities to ensure an efficient service for the city residents and to encourage the private sector’s participation in various city programs and projects.

7. Prepare a Development and Transition framework Plan for the informal sector to maximize its economic potentials and to accommodate them in the economic mainstream.

8. Revitalize the sector capability, services and its related support facilities to cease and /or discourage massive financial headquarters transfer from the city.

The deteriorating facilities, operations, services and financial condition of Manila public markets and abattoir held in abeyance its expansion through local government funds. Considerably, at present operations of the existing facilities continuously drain the city’s coffers, in spite of its income generating capability, a second look on its viability as local government facilities should be given an objective scrutiny, and recommendations to be able to adhere to the city’s programs and projects on public markets and abattoir services, without jeopardizing the same.

Objectives Public Markers & City Abattoir:

1. Maximize the city’s marketing capabilities and slaughterhouse operations including space planning, facility upgrading and development to ensure efficient, effective and diversified operations.

2. Promote and encourage alternative Financial sources to sustain and develop the existing facilities to be able to provide a more competitive, diversified and efficient operations.

3. Strengthen and improve the city’s financial position through cost-reduction measures without sacrificing its efficiency.

Strategies for Public Markets and City Abattoir:

1. Institnte Integrated Convergence Approach with various sectors to enhance its participation in the realization of the sectoral goals.

2. Conduct intensive sectoral projects’ screenings, prioritization and development studies to maximize the viability and productivity of sectoral operations and services.

3. Determine and utilize legally-binding financing schemes for project development purposes.

4. Formulate and adapt realistic cost-reduction measures and policies to further improve the cost-recovery performance of the facilities.

5. Enforce tight security and sanitary measures to ensure the efficient and effective delivery of the sector’s operations and services.

Manila’s physical development moves toward urban renewal, its policies, programs and projects are geared towards that goal to bring back the old glories of ~Ianila, and manufacturing is said to be the most affected sub-sector in the program. Local functionaries’ awareness in the importance of sustainable development compelled them to come up with environment-friendly policies, and programs that will achieve both ends to maintain and promote a vibrant manufacturing sector, and to protect the city’s natural and physical environment.

Objectives for Manufacturing:

1. Create and establish a more progressive and environment-friendly industrial climate to secure the rewards of sustainable development.

2. Promote industrial peace and total human development to gain a more balanced socio-economic development system.

Strategies for Manufacturing:

1. Encourage and promote small-medium scale labor-intensive and pollutants-free manufacturing industries.

2. Develop, formulate and adapt a more systematic financial assistance for small-scale industries.

3. Organize, mobilize and develop small-scale manufacturers to secure a more realistic financing scheme, systematic production operations and sold marketing strategies in their respective industries.

4. Formulate friendly-regulation policies for the informal sector to enable them to be protected and accommodated in the economic mainstream.

5. Establish a city sponsored priority manufacturing industries.

6. Formulate proposed industrial sites for inclusion in the zoning ordinance.

7. Empower peoples organizations, associations and sectoral groups to entice them to activity participate in shaping a more balanced ecological system amidst urban industrialization.

Manila possess the country’s rich history, its physical landmarks attest the city’s gorgeous beauty and prestige that manifest the peoples’ pain and glory a midst colonial captivity. It’s the birthplace and formation of prominent Filipino heroes and leaders. Manila’s strategic location, and it’s accessibility to international air and seaport contribute to the city’s alluring tourist haven stature. The prominence of its education, night life, recreation, sport facilities, national parks, five- star hotels, and seat of power are tributaries to the tourism activity in the city, aside from the famous sunset at Manila Bay. The distinctive features of Manila’s Special Designed Districts are now prioritize for restoration, and rehabilitation as a major component of Manila Tourism Development Program in cooperation with national government and the private sector. Moreover, parks and public recreations development are also given proper planning and programming for the local tourists.

Objectives for Tourism:

1. Promote economic, socio-cultural investment opportunities and environmental aspects of tourism activity in the city.

2. Relive and showcase the city’s colorful historic past, cultural heritage and old glory- as a major urban tourism destination of the country.

3. Promote urban renewal development program vis-a-vis environmental restoration/conservation towards a more enhanced quality of life and aggressive economic development programs.

Strategies for Tourism:

1. Formulate Convergence Approach Program to entice private sectors and private organizations associations to actively participate in identification, preparation, development and implementation of Tourism Development Framework for Central Manila.

2. Enact and adapt tourism-center and related policies to spearhead city–wide restoration and preservation of significant historical places and structures which project the city-‘s rich heritage and historic past.

3. Promote the development of tourism related support facilities and se~ces to cease and captive the outward migration of businesses to other areas m ~1etro Manila and entice them to bring back their economic activity in the city.

4. Develop a systematic collection, preservation and documentation of the city-‘s properties, materials of historical value and past Chief Executive belongings to ensure the captivity of its historical importance and contribution to the city.

Cooperative development is not as vibrant as trade and commerce, though its growth shows its bright future, only if given a proper planning and programming, and an objective advocacy. Multi-purpose cooperative dominates the movement, which only shows that Manilans are associating themselves with one stop” group or association that will respond to their variety of needs as an economic man. However, Cooperative movements for producers, manufacturers, consumers, and entrepreneurs are vital support systems to further spur trade and commerce activities in the city.

Objectives for Cooperatives:

1. Facilitate the development, empowerment and productivity of the economic sector and its entire sub-sectoral associations and organizations through cooperative development.

2. Encourage and develop producers-consumers joint entrepreneurship to achieve self-reliance, efficiency and mass-based productivity.

Strategies for Cooperatives:

1. Institutionalize cooperative development and sectoral integrated convergence strategies.

2. Assist, facilitate and encourage sub-sectoral investors, producers and consumers to organize into cooperative.

3. Formulate and develop an integrated Cooperative Development Plan to facilitate the realization of a develop, empower and productive cooperative movements in the city.

One of the more serious environmental problem that needs to be addressed is the pollution brought about by an inadequate solid waste management. The majority of the solid waste generated comes from residential or domestic sources and contains a high percentage of decomposing food wastes. Most of the solid waste generated by commercial and industrial establishments are collected by junk shop operators who end up recycling a large portion of the waste. The non-recyclable wastes end up in the city’s solid waste collection and disposal system. Uncollected garbage is left on the streets.

Objectives for Solid Waste Management:

1. Ensure the regular collection of solid waste and that proper collection and disposal system is observed.

2. Maintain an effective and efficient collection and disposal system.

3. Ensure an effective information dissemination program.

Strategies for Solid Waste Management:

1. Enactment of ordinances that shall cover segregation of waste at source and tax rebates for industries using environmental friendly materials

2. Designation of waste redemption and processing centers.

3. Encourage re-cycling among the city residents.

4. Closely coordinate with the different national agencies and NGOs concerned with waste management.

The City of Manila is one of the highly developed urban areas in the country. It has about 364 kilometers of esteros. Unlike today, these esteros were navigable before and were used as a means to transport products and people to nearby provinces. Most if not all of these esteros are non-navigable today. Moreover, about 9 percent of the city esteros are missing. Their disappearance may be attributed to natural dumping up because of continuous dumping of garbage and lack of proper maintenance. Other causes are man-made in which esteros are filled up for construction purposes. The squatters have also contributed to the present condition of the Pasig River and other waterays. Squatters encroached on the esteros thus, impeding the free flow of water resulting in the flooding of low-lying areas.

Objectives Waterways & Esteros:

1. Rehabilitate and preserve all existing waterways.

2. Prevent and control pollution of all waterways.

3. Recover all missing esteros.

4. Transform easement of applicable existing waterways into linear parks.

Strategies for Waterways and Esteros:

1. Dredging of all waterways and esteros

2. Recover all missing esteros and tributaries

3. Strict monitoring of illegal dumping of waste in esteros

4. Tax incentive to industries using anti-pollution devices

5. Strictly enforce the anti-squatting law

The improvement of the city’s sewerage system which has long been inadequate calls for the modernization and construction of interceptors, treatment vortex stations, plants, and outfall sewers to Manila Bay. At present, sewerage is collected by laterals and interceptors of 15 centimeter to 150 centimeter diameter pipes from the outmoded ‘1~ondo main sewerage pumping station passing thru seven minor sewerage pumping stations. Sta. Ana, a sub-district of the city, has a separate system and part of its effluents are discharged directly to the Pasig river, thus contributing to its degradation.

Objectives for Sewerage & Sanitation System:

1. To improve and expand sewerage facilities in the service areas of the City of Manila.

2. To rebuild and improve the existing Central Manila Sewerage System.

3. To expand the sewer system to the north and south with disposal initially by outfall sources to the Manila Bay.

4. To provide immediate sanitation facilities in densely populated communities.

Strategies for Sewerage and Sanitation System:

1. Rehabilitate and improve the existing Central Sewerage System and implement an effective maintenance program.

2. Conduct an extensive repair operation of all sewer pipes and trunk sewers.

3. Expand the coverage of all sewer lines.

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